Chick-fil-A

Reviews

• Sienna C.

  star star star star_border star_border 27 September 2026

  I love Chick-fil-A's food but this restaurant is disappointing. As one of the newer restaurants, you would think that they would have great customer service. This is not the first time they have messed up on my order. My first mobile order with this restaurant took 20 minutes. My previous experiences with other Chick-fil-A drive thru's have been amazing. The order is right, they give you the correct amount of sauce that you ask for, and you don't hesitate about checking the order because it's always, always, always right. I got a granola parfait for dessert after my meal. I got home, finished my meal, to find that they gave me roasted bell peppers instead of granola with my parfait. I called the restaurant and they told me that I would have to go back to exchange the bell peppers for granola. He stated that they are not able to do anything because it is a condiment. If this was a condiment, it would not be included in the title. Of course, I will be coming back to this location because I love Chick-fil-A. But I'm unhappy with the customer service at this location and will be checking every single item I receive, every time.

• Leslie G.

  star star_border star_border star_border star_border 22 September 2026

  I am a big fan of chick-fil-a however I'm not even going to waste my energy and time into writing all the details from my unsatisfactory experience. Why?; you might ask?...well BECAUSE ITS CHICK FIL A AND THEY KNOW BETTER. In a nutshell, food was cold, and I mean cold not even warm. Condiments missing, pickles excluded from a regular sandwich , bun and chicken patty were packaged separately (Bun was in its plastic wrap)  (Had to make my own chicken sandwich ) and drink had no ice. 3rd time this happens at this location, I just chose not to say anything the previous times. So if management cares to read this..STEP IT UP! Loyal customers such as myself spend a good amount of money to receive mediocre and or bad service.

• Cliff B.

  star star star star star 21 September 2026

  I have high expectations for any Chik-Fil-A, and this new location did not disappoint.  
  
  I took the family, all 6 of us.  We had a great time.  We arrived just as several others did, so it looked like the line would be long.  However the manager opened up a couple more registers and we were promptly attended.  
  
  Our food was served to our table by friendly and courteous staff who came by several times while we were there to offer to serve us whatever we needed.  
  
  Big parking lot, double drive through, ample dining room, beautifully decorated.  Everything was very clean and well maintained.
  
  Top notch in every way.  Kudos to the management.

• Sandra R.

  star star star star_border star_border 12 September 2026

  The service here is o.k. But it takes forever, and I know why.  It's a new location and closed on Sundays like all Chick-fil-A's.  
  
  Which isn't bad for business.
  
  The chicken is the same as always which is good.  You'll never be let down when expecting the Chick-fil-A flavors!

• Viviana S.

  star star_border star_border star_border star_border 4 September 2026

  Never have I never experienced such horrible service at this Chick-Fil-a! The young lady taking my order didn't ask me if I have the Chic-fil-a app.  She didn't say one work to me" not even my pleasure." Come to think of it, she didn't even look at me in the face. I hold Chick fil a to a higher regard. I go there so much they young ladies in the drive thru know me by name, along with my dog,not anymore. I will be taking my business to N 10th along with my entire family